Billing

How Mulberry bills and settles the warranties you sell — and who to talk to about it.

Mulberry handles billing and settlement for you. You sell warranties to your customers, and Mulberry settles what you owe or are owed for the protection you've sold — see How Mulberry works for the model. There is nothing to build here: billing runs through your account manager.

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There is no partner-facing billing API

Mulberry does not expose a billing, settlement, commission, invoice, or payout endpoint, and there is no webhook for them. Don't look for one in the SDK reference or the API — billing is managed for you on Mulberry's side. The only credentials you provision (see Get your credentials) are for registering sales and receiving claim webhooks, not for billing.

What you can do

Contact your account manager. Statements, settlement timing, commission terms, invoice questions — anything billing-related runs through them. There is no billing view in the partner dashboard.

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Reconciling against your own records?

Use the order ID you supplied when you registered each sale as the shared key. You send it as order_id at registration (see Register the sale); it comes back as external_order_id in your ORDER_SUCCESS webhooks and identifies the same order in Mulberry's records. Correlate on that value to line them up with yours — see the Webhook catalog.